Contact Us

How Can We Help?

Yourmango is committed to providing clear information and responsive customer support. For the quickest assistance, please choose the topic that best matches your question and include as much relevant information as possible when contacting us.

Customer Support

For assistance, please contact our customer care team by email. When contacting us about an existing order, including your order number in your message can help us locate your order and respond more efficiently.

Information to Include in Your Message

Providing the right details helps our support team understand your request and provide an accurate response. Depending on your question, please consider including:

• Your full name.
• The email address used when placing your order.
• Your order number, if your question concerns an existing order.
• The product name or item involved, when applicable.
• A clear description of your question or concern.
• Relevant tracking information if your question concerns delivery.
• Photos or other supporting information when necessary for a product issue.

Response Time

Our customer support team is available from 8:00 AM to 7:00 PM EST, Monday through Saturday. Messages received during support hours will be reviewed as promptly as reasonably possible.

Response times may vary depending on the complexity of the request, order volume, carrier inquiries, or the need to obtain additional information. For questions involving shipping, returns, refunds, or payment issues, providing complete details at the beginning can help reduce unnecessary delays.

Questions About Your Order

If you need assistance with an order, please contact us as soon as possible and provide your order number. Our team can help clarify available order information and guide you through the appropriate next steps.

If your order has already been shipped, please include any available tracking information when contacting us about its delivery. This can help us better understand the status of your shipment.

Product Questions

Yourmango offers a selection of women's fashion including dresses, jeans, pants, and skirts. If you have a question about a particular product, please include the product name and any specific information you would like clarified.

For questions concerning sizing, fit, materials, availability, or product details, please identify the relevant item so our customer care team can provide the most useful assistance available.

Returns & Refund Questions

If you are contacting us about a return or refund, please include your order number, product information, and a brief explanation of your request.

Our customer care team can help explain the applicable return process and provide assistance based on the details of your order. Please review the applicable Return & Refund Policy for additional information before submitting your request.

We Are Here to Assist

At Yourmango, we value a straightforward and dependable customer experience. We aim to provide useful information and practical assistance throughout your shopping journey, from product questions and checkout through delivery and after-sales support.

If you are unsure which department or policy applies to your question, simply contact us using the email address below and describe what you need help with. Our team will direct your request appropriately.