Privacy Policy

1. About This Privacy Policy

This Privacy Policy describes the privacy practices applicable to the Yourmango online store and its website. It is intended to help customers and visitors understand how information is handled during normal website use and shopping activities.

By accessing or using the Yourmango website, you acknowledge that you have reviewed this Privacy Policy. If you do not agree with the practices described here, please discontinue use of the website.

2. Information We Collect

The information we collect depends on how you interact with the website. Some information is provided directly by you, while other information may be collected automatically when you browse or use our online services.

3. Information You Provide

You may provide personal information when you voluntarily interact with Yourmango. For example, information may be provided when you place an order, contact customer support, submit a request, or otherwise communicate with us.

Depending on the interaction, information you provide may include your name, email address, phone number, shipping address, billing information, order details, and information contained in your customer service communications.

We encourage you to provide only information that is necessary and accurate for the relevant transaction or request.

4. Information Collected Automatically

When you visit the website, certain technical information may be collected automatically by our website infrastructure, hosting providers, analytics services, security systems, or similar technologies.

This information may include your IP address, browser type, operating system, device type, approximate geographic information, pages visited, referring website, access times, and interactions with website features.

Automatically collected information helps us understand website usage, identify technical problems, maintain security, and improve the overall shopping experience.

5. How We Use Personal Information

Yourmango may use personal information for purposes reasonably related to operating our online store and providing requested services.

• Process and fulfill customer orders.
• Arrange shipping and delivery.
• Provide order confirmations and shipping updates.
• Respond to customer service requests.
• Process returns, refunds, and other order-related requests.
• Maintain website security and prevent fraudulent activity.
• Improve website functionality and user experience.
• Analyze website performance and shopping activity.
• Maintain business records and transaction history.
• Comply with applicable legal obligations.

6. Order and Transaction Information

When you purchase products from Yourmango, information associated with the transaction may be retained so that we can fulfill the order, provide customer support, process returns or refunds, and maintain appropriate business records.

Transaction information may include order numbers, purchased products, order dates, shipping information, payment status, and communications related to the transaction.

Payment transactions may be handled through third-party payment processors. Yourmango does not need to directly store complete payment card credentials when payment processing is handled by an external payment provider.

7. Payment Information

Payments may be processed through third-party payment services. When you submit payment information, it may be transmitted directly to the applicable payment provider according to that provider's security practices and privacy terms.

Yourmango may receive limited transaction information necessary to confirm payment, manage orders, process refunds, prevent fraud, and maintain financial records.

8. Shipping and Delivery Information

Yourmango uses shipping information to prepare and deliver orders. Information necessary for fulfillment may be shared with applicable shipping providers, such as USPS, UPS, or FedEx.

Shipping information may include the recipient's name, delivery address, ZIP code, contact details, order number, and information needed to identify the shipment.

Delivery providers may process this information according to their own privacy policies and operational requirements.

9. Customer Support Communications

When you contact Yourmango, we may retain information contained in the communication in order to respond to your request, investigate an order issue, improve customer service, and maintain appropriate business records.

Customer service records may include your name, email address, order number, shipping information, photographs, correspondence, and other information you voluntarily provide.

10. Cookies and Similar Technologies

Yourmango and certain third-party service providers may use cookies, pixels, tags, local storage, and similar technologies to support website functionality and understand how visitors interact with the website.

These technologies may help remember preferences, maintain shopping functionality, measure website performance, understand traffic patterns, and improve the user experience.

Your browser may provide controls that allow you to manage or block certain cookies. Disabling cookies may affect some website features or functionality.

11. Analytics and Website Performance

We may use analytics and performance tools to understand how visitors use our website. These services may collect information such as pages visited, approximate session activity, browser characteristics, device information, and other technical usage information.

Analytics information helps us identify website issues, understand customer behavior, improve navigation, and make informed decisions about website content and functionality.

12. How We Share Information

Yourmango may share personal information with third parties when necessary to operate the website, fulfill orders, provide requested services, protect our business, or comply with applicable law.

13. Service Providers

Yourmango may work with third-party companies that provide services on our behalf. These providers may have access to information only to the extent reasonably necessary to perform their assigned services.

Examples may include website hosting, payment processing, shipping, analytics, security, communications, technical support, and other operational services.

Service providers may be subject to contractual, professional, or legal obligations regarding the handling of information.

14. Legal Disclosures

Yourmango may disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or valid governmental requests.

Information may also be disclosed when reasonably necessary to investigate fraud, protect the security of our website, enforce our policies, protect our rights, or protect the safety and rights of customers or other individuals.

15. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure. Customers should use appropriate caution when transmitting personal information online.

If you believe your account or interaction with Yourmango has been compromised, please contact us promptly.

16. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide customer services, maintain transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce applicable agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

17. Children's Privacy

The Yourmango website is intended for general consumers and is not specifically directed to children.

We do not knowingly seek to collect personal information from children where prohibited by applicable law. If you believe a child has provided personal information to us without appropriate authorization, please contact us so the matter can be reviewed.

18. Third-Party Websites and Services

The website may contain links or integrations that lead to third-party websites or services. Those third parties may maintain their own privacy policies and terms of use.

Yourmango is not responsible for the privacy practices, security, content, or policies of independent third-party websites. We encourage users to review the privacy policies of any external service before providing personal information.

19. Your Privacy Choices

Depending on applicable law and the nature of your relationship with Yourmango, you may have certain choices regarding your personal information.

• Request information about personal data associated with your interactions with us.
• Request correction of inaccurate information.
• Request deletion where applicable and legally permitted.
• Ask questions about how your information is used.
• Manage certain browser cookie settings.
• Contact us regarding privacy-related concerns.

Some requests may be subject to verification, legal limitations, recordkeeping requirements, or other applicable exceptions.

20. Marketing Communications

If Yourmango provides promotional communications and you choose to receive them, we may use your contact information to send information about products, promotions, services, or other relevant updates.

Where applicable, promotional communications may include an unsubscribe or preference option. Transactional communications, such as order confirmations, shipping notifications, or customer service messages, may still be sent when necessary to fulfill an order or respond to a request.

21. Fraud Prevention and Security

Yourmango may process technical, transactional, and account-related information to identify suspicious activity, reduce payment fraud, protect customers, and maintain website security.

Certain transactions may be subject to additional review when automated systems or payment providers identify activity that appears unusual or potentially unauthorized.

22. International Data Considerations

Yourmango operates from the United States, and information may be processed or stored in the United States or other locations where our service providers operate.

If you access the website from outside the United States, you understand that information may be transferred to jurisdictions with privacy laws that differ from those in your location.

23. Do Not Track Signals

Some browsers provide a "Do Not Track" setting. Because there is not a single universally accepted technical standard for responding to such signals, website behavior may vary depending on the technologies and services in use.

24. Changes to This Privacy Policy

Yourmango may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, legal requirements, or privacy operations.

When changes are made, the updated policy will be made available on the website. We encourage customers to review this page periodically so they remain informed about how information may be handled.

25. Privacy Requests and Contact

If you have questions about this Privacy Policy, want to understand how your information is handled, or wish to submit a privacy-related request, please contact our customer support team.

26. Privacy Summary